Reliance
Jio is the latest entrant in the Indian telecom industry. Having been commercially launched on the 5th of September, 2016, Jio impacted the market to a large extent with its affordable pricing and high-speed 4G services. The company eliminated national roaming costs and also made outgoing calls free for a lifetime. Post its launch, Reliance Jio introduced its welcome offer. Under this scheme, individuals can enjoy unlimited voice and video calling, messaging, and data services for free till the end of 2016. Additionally, even the extensive range of Jio applications would be made available for free to users till the 31st of December, 2016. Over the course of three months, Reliance Jio has already garnered a user base of more than 24 million subscribers.
Reliance Jio’s investment
Reliance Jio had previously invested more than INR 1.5 lakh crore in order to enhance its network offerings. The investments have been made in order to strengthen the company’s network infrastructure for the creation of equal digital opportunities for individuals across India. Aimed at functioning as a comprehensive digital ecosystem, Jio is
Mukesh Ambani led Reliance Industries Limited’s contribution to the Indian Government’s Digital India initiative. Conceptualized years ago, the network underwent several rounds of testing before it was launched on a pan-India scale. Encompassing 2, 00,000 villages and 18,000 cities, Jio has 2, 82,000 base stations in the country. In an attempt to boost the quality of its services, the company is also working towards launching 45,000 telecom towers over the next six months.
Enhancing Jio’s infrastructure
The company has already initiated talks with the Indian Telecom Minister, Manoj Sinha. During a recent meeting, Jio committed to installing these towers in a bid to strengthen its services across India. A company report stated that Jio would also be investing INR one lakh crore over the next couple of years, with the money being spent on the installation of the new towers. The telecom towers would not only help Jio reach out to more areas in India but also aid in boosting the connectivity and eradicating network issues.
TRAI’s intervention
Since Jio considers customer satisfaction to be its topmost priority, it had appealed to the authorities regarding these issues. The Telecom Regulatory Authority of India (TRAI) has issued a Rs. 3,050 crore penalty to three Indian operators, pointing them to be the cause of the congestion in Reliance Jio’s network.
A meeting was organized by TRAI Chairman, RS Sharma in order to resolve this issue with the help of the Managing Directors (MD) and Chief Executive Officers (CEO) of Bharti Airtel, Vodafone, Idea, and Reliance Jio. He requested the operators to eliminate the problem of interconnection mutually at the earliest, reminding them of the stern action that would be taken for failure to comply.
Summary
Reliance Jio plans to install 45,000 telecom towers across the country to enhance the experience of users.